Solariq360 Website Privacy Policy

Last Modified: 04/08/2026

Solariq360 (“Solariq360,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information in a thoughtful and responsible manner.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.solariq360.com (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

  • on this Website; and

  • in email, text, chat, and other electronic messages between you and this Website.

This Privacy Policy does not apply to information collected:

  • offline or through any other means, including on any other website operated by Solariq360 or any third party; or

  • by any third party, including through any application, website, or content that may link to or be accessible from this Website.

Please read this Privacy Policy carefully. By accessing or using this Website, you agree to this Privacy Policy. If you do not agree, do not use the Website.

We may update this Privacy Policy from time to time. Your continued use of the Website after changes are posted means you accept those changes.

California Notice

If you are a California resident, this Privacy Policy applies to you, along with the additional disclosures in the section titled “CCPA Privacy Addendum.”

Who We Are / Contact Information

Solariq360 is a sole proprietorship with the following contact information:

Solariq360
29990 Technology Dr. Ste. 18B

Murrieta, CA 92563

Email: info@solariq360.com
Phone: 951-900-4999

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information.

If you believe we may have information from or about a child under 13, please contact us using the contact details above.

California residents under 16 may have additional rights. Please review the CCPA Privacy Addendum below.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website, including:

  • personal information by which you may be identified, such as your name, email address, mailing address, telephone number, property address, or any other identifier by which you may be contacted online or offline;

  • information about your solar project, property, or service needs;

  • information that does not directly identify you; and

  • information about your internet connection, equipment, browsing actions, and usage details.

We collect this information:

  • directly from you when you provide it to us;

  • automatically as you navigate through the Website; and

  • from third parties, such as service providers, review platforms, analytics providers, advertising partners, or business partners.

Information You Provide to Us

The information we collect directly from you may include:

  • information submitted through contact forms;

  • information provided when requesting an inspection, consultation, quote, or other service;

  • information provided through chat tools;

  • records and copies of your correspondence with us, including email addresses;

  • property details, solar system details, utility information, service history, photos, and related documents you choose to provide;

  • reviews, ratings, testimonials, and feedback you submit.

You may also provide information for publication or display on public portions of the Website or third-party review sites. Any information you choose to post publicly is provided at your own risk.

Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about:

  • your device;

  • browsing actions and patterns;

  • IP address;

  • browser type;

  • operating system;

  • referring URLs;

  • pages viewed;

  • time spent on pages; and

  • actions taken on the Website.

We may also collect information regarding your interactions over time and across websites or services, as permitted by applicable law.

This information helps us:

  • improve the Website;

  • better understand usage patterns;

  • personalize user experience;

  • maintain website security and functionality; and

  • support marketing and analytics efforts.

Cookies and Similar Technologies

We may use cookies, pixels, web beacons, and similar tracking technologies to collect information automatically.

These technologies may help us:

  • remember user preferences;

  • analyze website traffic and usage;

  • improve site performance;

  • support marketing and advertising efforts; and

  • recognize returning users.

You may be able to set your browser to refuse some or all cookies. However, if you disable cookies, some parts of the Website may not function properly.

Third-Party Tracking Technologies

Some content or applications on the Website may be served by third parties, including analytics providers, advertisers, embedded content providers, map providers, chat providers, and review tools.

These third parties may use cookies or similar technologies to collect information about your use of the Website and other websites.

We do not control these third parties’ tracking technologies or how they use the information they collect. You should review their privacy policies directly.

Reviews and Testimonials

After using our services, you may receive a text message, email, or other communication inviting you to provide feedback, complete a survey, or leave a review. These communications may be sent by Solariq360 or by a third-party reputation management provider acting on our behalf.

Feedback and reviews may include:

  • responses to customer satisfaction questions;

  • ratings and written comments;

  • testimonials or reviews submitted to third-party platforms.

We may use this information to:

  • improve our services;

  • understand customer experience;

  • feature testimonials, with permission where appropriate;

  • display review widgets or ratings on our Website.

If you prefer not to receive review requests, you may opt out by following the instructions in the message or contacting us directly.

If you use third-party review platforms, your interactions with those platforms are governed by their privacy policies.

Chat Function

Our Website may include a live chat or messaging feature that allows users to communicate with us in real time.

Through the chat feature, we may collect:

  • your name;

  • phone number;

  • email address;

  • message content;

  • any documents or information you provide; and

  • technical or usage metadata associated with the interaction.

We use this information to:

  • respond to inquiries;

  • provide customer service;

  • improve our communications and operations; and

  • maintain records as needed for business and legal purposes.

If the chat feature is operated by a third-party service provider, information you submit may be processed by that provider on our behalf.

If you provide your phone number through a form or chat, you may be consenting to receive text messages from Solariq360, subject to applicable law and your communication preferences.

How We Use Your Information

We may use information we collect about you or that you provide to us for the following purposes:

  • to present the Website and its contents to you;

  • to provide you with information, services, inspections, reports, consultations, or other offerings you request;

  • to schedule appointments and communicate about services;

  • to prepare reports, proposals, and service-related communications;

  • to process transactions and send invoices;

  • to respond to inquiries and provide support;

  • to improve the Website, services, and customer experience;

  • to maintain security and prevent fraud;

  • to carry out obligations and enforce rights arising from contracts between you and us;

  • to notify you of changes to our Website or services;

  • to send marketing or promotional communications, subject to your choices and applicable law;

  • to comply with legal obligations; and

  • for any other purpose disclosed when you provide the information or with your consent.

We may also use your information to market our own services or the services of selected partners, to the extent permitted by law.

Disclosure of Your Information

We may disclose aggregated or de-identified information without restriction.

We may disclose personal information that we collect or you provide:

  • to our affiliates and related entities;

  • to contractors, service providers, payment processors, software providers, CRM providers, review providers, chat providers, analytics providers, and other vendors who support our business;

  • to inspectors, consultants, contractors, or service partners as needed to provide requested services;

  • to a buyer or successor in the event of a merger, acquisition, sale, restructuring, bankruptcy, or similar transaction;

  • to fulfill the purpose for which you provide the information;

  • with your consent; and

  • as otherwise described in this Privacy Policy.

We may also disclose your information:

  • to comply with court orders, laws, regulations, or legal process;

  • to enforce our Terms of Service or other agreements;

  • to protect the rights, property, or safety of Solariq360, our customers, or others; and

  • to detect, prevent, or respond to fraud, security incidents, or illegal activity.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices about your personal information.

Cookies and Tracking Technologies

You may set your browser to refuse some or all browser cookies or alert you when cookies are being sent. If you disable cookies, parts of the Website may not function properly.

Promotional Emails

If you do not wish to receive promotional emails from us, you may opt out by using the unsubscribe link in the email or by contacting us at info@solariq360.com.

Text Messages

If you receive text messages from us, you may opt out by replying STOP where applicable or by contacting us directly.

Targeted Advertising

Where required by law, we will honor your advertising and consent preferences through available consent tools or request mechanisms on our Website.

We do not control third-party advertising providers, and their opt-out tools or settings may also apply.

Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security.

Any transmission of personal information to us is at your own risk.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • providing services;

  • maintaining business and financial records;

  • complying with legal, tax, accounting, and regulatory obligations;

  • resolving disputes; and

  • enforcing our agreements.

We may retain information longer where required or permitted by law, including when necessary to establish, exercise, or defend legal claims.

When personal information is no longer needed, we will delete it, anonymize it, or securely store it until deletion is feasible.

Links to Other Websites

This Privacy Policy applies only to the Website.

The Website may contain links to third-party websites or services, including social media platforms, review sites, maps, scheduling platforms, or partner websites. We are not responsible for the privacy practices of those third parties.

You should review their privacy policies directly.

Social Media

We may use social media plug-ins, widgets, or links, and we may maintain accounts on third-party social media platforms.

These features may collect information such as your IP address and information about the pages you visit on our Website. Your interactions with those tools and platforms are governed by the privacy policies of the respective platforms.

If you communicate with us through social media, we may collect information you provide to us through those interactions and process it in accordance with this Privacy Policy.

Google Maps and Embedded Tools

Our Website may use Google Maps or similar map and location services. These services may collect information such as your IP address and usage data as necessary to provide the feature.

Use of those services is subject to the applicable third-party privacy policy and terms.

Your State Privacy Rights

Certain states may provide residents with additional privacy rights.

California

California residents should review the CCPA Privacy Addendum below for additional disclosures and rights.

Nevada

Nevada residents may have a limited right to opt out of certain personal information sales under Nevada law. We do not currently sell personal information in a manner that triggers Nevada’s statutory opt-out requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or business operations.

Any updated version will be posted on this page with a revised Last Modified date.

Contact Information

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Solariq360
29990 Technology Dr. Ste. 18B

Murrieta, CA 92563

Email: infor@solariq360.com
Phone: 951-900-4999

CCPA Privacy Addendum

This CCPA Privacy Addendum applies only to California residents and supplements the rest of this Privacy Policy.

When we use the terms “personal information,” “sensitive personal information,” “sell,” “share,” and similar terms in this section, they have the meanings given under applicable California law.

This CCPA Privacy Addendum does not apply to employment-related information where exempted by law.

If you are a California resident under the age of 16, you are not permitted to use this Website.

Categories of Personal Information We May Collect

In the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, address, email address, phone number, IP address, or online identifiers

  • Personal information described in Cal. Civ. Code § 1798.80(e), such as contact details

  • Commercial information, such as records of services purchased or considered

  • Internet or other electronic network activity information, such as browsing activity and interactions with the Website

  • Geolocation data, such as approximate location derived from IP address

  • Audio, visual, or electronic information, such as call recordings, chat records, uploaded photos, or submitted documents

  • Professional or employment-related information, where provided

  • Inferences drawn from the above information to reflect preferences, interests, or service needs

  • Sensitive personal information, if voluntarily provided and where relevant to service delivery or legal compliance

We do not knowingly collect personal information from anyone under 16.

Sources of Personal Information

We may collect personal information from:

  • you directly;

  • your device or browser;

  • our service providers;

  • analytics providers;

  • advertising or marketing partners;

  • review or reputation management platforms;

  • social media platforms;

  • referral partners; and

  • public or commercially available sources.

Business or Commercial Purposes for Collection

We may collect, use, disclose, retain, or otherwise process personal information for the following purposes:

  • providing and administering services;

  • customer support;

  • scheduling and communications;

  • billing and payment processing;

  • internal operations;

  • website maintenance and improvement;

  • analytics and quality assurance;

  • fraud prevention and security;

  • legal compliance;

  • marketing and advertising;

  • reviewing and responding to inquiries; and

  • other disclosed or reasonably expected business purposes.

We use sensitive personal information only for permitted purposes, such as providing requested services, verifying information, processing transactions, security, and legal compliance.

Disclosure for Business Purposes

We may disclose personal information to:

  • service providers and contractors;

  • software and technology vendors;

  • payment processors;

  • communication and messaging providers;

  • review, analytics, and advertising vendors;

  • affiliated entities;

  • legal, financial, and professional advisors;

  • government entities when required by law; and

  • parties involved in a business transfer or corporate transaction.

Sales / Sharing of Personal Information

We do not sell personal information for money. However, certain website cookies, pixels, analytics, or advertising tools may constitute “sharing” under California law.

Retention

We retain personal information based on:

  • the nature and sensitivity of the information;

  • the reason it was collected;

  • the length of our relationship with you;

  • legal, accounting, tax, and regulatory obligations;

  • operational needs; and

  • actual or potential disputes or legal claims.

California Privacy Rights

Subject to verification and applicable exceptions, California residents may have the right to:

  • know the categories of personal information collected about them;

  • know the categories of sources from which information is collected;

  • know the business or commercial purposes for collection, disclosure, sale, or sharing;

  • know the categories of third parties to whom information is disclosed;

  • access the specific pieces of personal information collected about them;

  • request deletion of personal information;

  • request correction of inaccurate personal information;

  • opt out of the sale or sharing of personal information;

  • limit the use and disclosure of sensitive personal information, where applicable; and

  • not be discriminated against for exercising privacy rights.

How to Exercise California Rights

California residents may submit a verifiable consumer request by contacting us through any of the following methods:

Email: info@solariq360.com
Phone: 951-900-4999
Mail: 29990 Technology Dr. Ste. 18B, Murrieta, CA 92563

Your request must provide enough information for us to reasonably verify your identity and understand your request.

You may also designate an authorized agent to act on your behalf, subject to verification requirements.

We will respond within the time period required by law, typically within 45 days unless an extension is permitted.

Deletion Exceptions

We may deny a deletion request where permitted by law, including when retention is necessary to:

  • complete a transaction or provide a requested service;

  • detect security incidents or protect against illegal activity;

  • debug and repair functionality issues;

  • comply with legal obligations;

  • exercise or defend legal claims; or

  • make other lawful internal uses consistent with the context in which the information was collected.

Non-Discrimination

We will not discriminate against you for exercising any rights under applicable privacy laws.

Shine the Light

If applicable, California Civil Code Sections 1798.83–1798.84 may permit California residents to request certain information about disclosures of personal information to third parties for direct marketing purposes.

We have not disclosed personal information to third parties for their direct marketing purposes in the preceding calendar year.

Do Not Track / Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for DNT signals, our Website may not respond to those signals.

If applicable, we honor Global Privacy Control (GPC) signals where required by law.

Contact for California Privacy Requests

For California privacy questions or to exercise your rights, contact:

Solariq360
29990 Technology Dr. Ste. 18B, Murrieta, CA 92563
Email: info@solariq360.com
Phone: 951-900-4999